Privacy Policy
Thank you for visiting! Capezio wants to assure you that your privacy is safe at Capezio.com. This Privacy Policy covers the treatment of personal information that this site gathers when you access or use the Capezio.com online store. For more details please read below.
1. MINORS
Capezio does not knowingly collect personal information from anyone under the age of 18, and the Capezio.com site is not designed to be used by anyone under the age of 18. If we learn that we have received information from an individual under the age of 18, we will use that information only to respond to that individual that he or she cannot use Capezio.com site and we will delete that information from our servers.
2. INFORMATION WE ARE COLLECTING
Our visitors - Automatic Data Collection
Like most websites, Capezio.com collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Capezio's purpose in collecting non-personally identifying information is to better understand how visitors use this website. From time to time, Capezio may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of this website.
Capezio also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Capezio does not use such information to identify visitors, however, and does not disclose such information, other than under the same circumstances that Capezio uses and discloses personally-identifying information, as described below.
Our customers - Information You Provide to Us
Certain actions on the Capezio.com website do require us to collect personally-indentifying information. Purchasers are asked to provide additional information, including as necessary the personal and financial information required to process transactions. In each case, Capezio collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with the Capezio company. We will never disclose personally-identifying information other than as described below.
Aggregated Statistics
Capezio may collect statistics about the behavior of visitors to its websites. For instance, Capezio may monitor the most popular sections or products on the site. Capezio may display this non-personally-identifying information publicly or provide it to others. However, Capezio does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Capezio discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Capezio's behalf or to provide services requested by the customer, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Capezio.com, you consent to the transfer of such information to them. Capezio will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Capezio discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Capezio believes in good faith that disclosure is reasonably necessary to protect the property or rights of Capezio, third parties or the public at large. Capezio takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. Text/SMS messaging originator opt-in data and consent information will not be shared with any third parties.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Capezio uses cookies to keep track of the items you’ve placed in your cart or perform other crucial ecommerce capabilities. Cookies will be used to determine if and when a cart is abandoned and what items are part of the abandoned cart. Capezio does not use cookies to intrude in your privacy or do anything other than match you up with your information on the Capezio.com site.
3. COMMUNICATIONS
Capezio does not spam. Except as set forth here, Capezio will not contact you without your permission except as directly related to a specific order you have placed at the Capezio.com site. Such communications may include notification of order status, shipping and tracking information and abandoned cart reminders. SMS messages may be sent to you using information automatically collected based on your actions while on our sites (e.g. cookie, plugin). and may prompt messaging such as cart reminders and abandoned cart notifications via text.
4. CONDITIONS OF USE
If you decide to visit the Capezio website, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of New Jersey state law.
5. PRIVACY POLICY CHANGES
Although most changes are likely to be minor and infrequent, Capezio may change its Privacy Policy from time to time, and in our sole discretion. Capezio encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
6. QUESTIONS
Capezio full contact information, including location, may be found on our Contact Page.
7. CREATIVE COMMONS
This work (the Privacy Policy) is licensed under a Creative Commons Attribution-ShareAlike 2.5 License. It was modified by Capezio. (Thanks to OpenDNS and Automatic.)
8. EFFECTIVE DATE OF THIS PRIVACY POLICY
This Privacy Policy is effective as of April 1st, 2012.
Information we collect
Information you provide to us
We collect the personal information you provide to us when you Customers. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, and telephone number
- Commercial and Financial Information, including purchases and credit card or debit card number
- Characteristics of Protected Classifications, including age
We collect the personal information you provide to us when you In-Store Customers. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, and telephone number
- Commercial and Financial Information, including purchases and credit card or debit card number
We collect the personal information you provide to us when you Newsletter Subscribers. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, and telephone number
- Commercial and Financial Information, including purchases and credit card or debit card number
To the extent we process deidentified personal information, we will make no attempt to reidentify such data.
Information collected automatically
We automatically collect internet or other electronic information about you when you visit our website, such as IP address, browsing history and interactions with our website. We also collect geolocation data. This data may be collected using browser cookies and other unique personal identifiers.
Opt-Out Preference Signals. Your browser settings may allow you to automatically transmit the Global Privacy Control (GPC) signal to online services you visit. When we detect such signal, we place a U.S. Privacy String setting in your browser so that any third party who respects that signal will not track your activity on our website. GPC is supported by certain internet browsers or as a browser extension. You can find out how to enable GPC here.
Information from other sources
We may collect personal information about you from third-party sources, including Ad Networks, Data Analytics Providers, Social Networks, and Employer.
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Email address, Purchases | We delete or anonymize data concerning your use of our website within 5 years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit card or debit card number | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 5 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Purchases | We keep customer feedback and correspondence with our customer service for up to 2 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Online Identifiers, Name, Email address, Purchases | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Purchases | We retain review, survey, and feedback data for up to 5 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address | We retain records related to privacy requests for a minimum of 24 months following the completion of the request. |
| Data we collect for security purposes, including Internet Activity, Name, Email address, Postal address, Telephone number, Geolocation data, Age | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
How we share and disclose information
Information Disclosed for Business or Commercial Purposes in the Last 12 Months, and Categories of Parties Disclosed To
We may disclose the following personal information about you when you Customers:
| Personal Information Disclosed | Recipient (by Category) |
|---|---|
| Personal Identifiers | Service Providers, Ad Networks, Payment Processors, and Sales & Marketing Tools |
| Online Identifiers | Service Providers, Ad Networks, Payment Processors, Data Analytics Providers, and Cybersecurity Providers |
| Internet Activity | Ad Networks, Service Providers, and Data Analytics Providers |
| Commercial and Financial Information | Service Providers, Ad Networks, Payment Processors, and Data Analytics Providers |
| Geolocation Information | Ad Networks, Data Analytics Providers, and Service Providers |
We may disclose the following personal information about you when you In-Store Customers:
| Personal Information Disclosed | Recipient (by Category) |
|---|---|
| Personal Identifiers | Service Providers and Payment Processors |
| Online Identifiers | Service Providers and Payment Processors |
| Internet Activity | Service Providers |
| Commercial and Financial Information | Service Providers and Payment Processors |
We may disclose the following personal information about you when you Newsletter Subscribers:
| Personal Information Disclosed | Recipient (by Category) |
|---|---|
| Personal Identifiers | Service Providers |
| Online Identifiers | Ad Networks, Data Analytics Providers, and Service Providers |
| Internet Activity | Ad Networks, Data Analytics Providers, and Service Providers |
| Commercial and Financial Information | Ad Networks, Service Providers, and Data Analytics Providers |
| Geolocation Information | Ad Networks, Data Analytics Providers, and Service Providers |
California Privacy Notice (CCPA)
This section provides additional information for California residents under the California Consumer Privacy Act (CCPA). The terms used in this section have the same meaning as in the CCPA. This section does not apply to information that is not considered "personal information," such as anonymous, deidentified, or aggregated information, nor does it apply to publicly available information as defined in the CCPA.
Collection and Disclosure of Personal Information
The personal information we collect is described above in Information we collect. The personal information we disclose for business or commercial purposes is described above in How we share and disclose information. The length of time for which we retain personal information is described above in How long we keep your data.
Business and Commercial Purposes for Collection
We collect personal information for the following business purposes:
- Checking Job Applicant and Employee Backgrounds
- Creating Customer Profiles
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Meeting Compliance & Legal Requirements
- Processing Payments
- Providing Customer Support
- Sending Promotional Communications
- Tracking Purchases & Customer Data
We also "share" and "sell" (as defined in the CCPA) personal information for commercial purposes, including to advertise and market our products.
Information “Sharing” and “Selling”
We “share” certain personal information with third party ad networks for purposes of behavioral advertising, including: Commercial and Financial Information, Geolocation Information, Internet Activity, Online Identifiers, and Personal Identifiers. This allows us to show you ads that are more relevant to you.
We use third party data analytics providers and this may be considered a “sale” of information under the CCPA.
You may opt-out of these data practices here.
CCPA Rights
Your CCPA rights are described below. You can make a Request to Know or a Request to Delete under the CCPA by submitting a Privacy Request at the top of this page, or by clicking here. Alternatively, you can make a request by calling us toll-free at (833) 258-6327.
Right to Know
You have the right to request to know the following about the personal information we have collected about you in the past 12 months:
- the categories and specific pieces of personal information we have collected about you
- the categories of sources from which we collect personal information about you
- the business and commercial purposes for which we collect personal information
- the categories of third parties with whom we share the information
- the categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose
The information we would provide to you in response to a Request to Know Categories is contained in this Privacy Notice. To access the specific personal information we have about you, submit a Request to Know via the link above. If you make a Request to Know more than twice in a 12-month period, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal information about you that you have provided to us. We will permanently delete from our records any personal information that is not necessary for our business operations and direct our service providers to do the same.
We consider information to be necessary for our business operations if it is used to:
- Complete an obligation to you that you have requested
- Detect and resolve issues related to security or functionality
- Comply with legal obligations
- Enable solely internal uses
Right to Non-Discrimination
If you exercise your CCPA consumer rights:
- We will not deny goods or services to you
- We will not charge you different prices or rates for goods or services, including through the use of discounts or other benefits or penalties
- We will not provide a different level or quality of goods or services to you
Right to Opt-Out
You have the right to opt-out of any selling and sharing of your personal information.
You may exercise your right to opt-out here.
Request Verification
Before we can respond to a Request to Know or Request to Delete, we will need to verify that you are the consumer who is the subject of the CCPA request. Verification is important for preventing fraudulent requests and identity theft. Requests to Opt-Out do not require verification.
Typically, identity verification will require you to confirm certain information about yourself based on information we have already collected. For example, we will ask you to verify that you have access to the email address we have on file for you. If we cannot verify your identity based on our records, we cannot fulfill your CCPA request.
For a request that seeks specific personal information, we ask that you sign a declaration stating that you are the consumer whose personal information is the subject of the request, as required by the CCPA.
In some cases, we may have no reasonable method by which we can verify a consumer's identity. For example:
- If a consumer submits a request but we have not collected any personal information about that consumer, we cannot verify the request.
- If the only data we have collected about a consumer is gathered through website cookies (i.e. the consumer visited our website but had no other interaction with us), we are unable to reasonably associate a requester with any data collected; therefore, we cannot verify the request.
Authorized Agent
A California resident's authorized agent may submit a Request to Know or a Request to Delete under the CCPA by emailing us at privacy@capezio.com. Requests submitted by an authorized agent will still require verification of the person who is the subject of the request in accordance with the process described above. We will also ask for proof that the person who is the subject of the request authorized an agent to submit a privacy request on their behalf. An authorized agent that has power of attorney pursuant to California Probate Code section 4121 to 4130 must submit proof of statutory power of attorney, but consumer verification is not required.
If you have trouble accessing this notice, please contact us at privacy@capezio.com.
Contact Us
If you have any privacy-related questions, please send them to privacy@capezio.com.